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Reducing and managing social media complaints

Parents
Wellbeing
Image by Gerd Altmann from Pixabay

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Have you ignored poor pupil behaviour recently to avoid social media complaints? You won’t be alone: Teacher Tapp found a quarter of secondary school teachers and 30% of primary teachers have done this. (Teacher Tapp Insights: Home-school relationships)

Meanwhile, 57% of ASCL members report having experienced hostile or defamatory comments from parents on social media in the past year. (ASCL survey reveals the impact of parental behaviour on wellbeing of school leaders)

This guide is for school leaders and senior staff. It offers practical steps to help reduce the risk of social media complaints and to respond effectively when they do arise.

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Reducing and managing social media complaints on Creating Value In Schools