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Why leadership matters: staff retention

Leadership
CPD
Retention
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Top takeaways

NFER’s research report What helps to improve teacher retention? explores the factors associated with the leaving decisions of teachers, so that we can understand what actions might improve staff retention in schools. One of their headline findings is the connection between school leadership support and retention. In other words, staff are more likely to want to stay in a school if they feel supported by the leadership. This correlates with findings from The Engagement Platform about the connection between perceptions of leadership, staff satisfaction and likelihood to stay, as well as previous research from the Education Policy Institute about headteacher effectiveness. 

The correlation between leadership perceptions, staff satisfaction and likelihood to stay

The Engagement Platform (TEP) has been gathering data from pupils and staff on their feelings about aspects of school life, in order to explore feelings of belonging and engagement. 

At the Education Workforce event hosted by EdCity in January 2026, TEP directors Steph Hamilton and Agnes Fitzpatrick drew attention to a consistent finding: leadership matters. 

  • Staff with a positive view of their school's leadership are much more likely to have job satisfaction, now and in the future.
  • Staff with a positive view of their school's leadership are much less likely to be thinking about leaving their school this year. 

Having a belief in what your leadership team is doing makes a big difference to staff. 

Headteacher effectiveness

The TEP results reinforce findings from the Education Policy Institute (EPI) in 2023 on ‘The influence of headteachers on their school’. They found that a substantial number of teachers leave schools with less effective headteachers: ‘staff turnover significantly increases in schools led by less effective headteachers, and staff absences rise’. Their conclusions overall?

  • It’s worth investing in leadership improvement.
  • Enticing the most effective headteachers to work in the most challenging schools would have benefits for overall outcomes.
  • A robust system of support for new and struggling headteachers would also be beneficial. 

School leadership support is an important factor for retention

NFER’s research What helps to improve teacher retention? aims to unpack what really makes a difference to staff decisions as to whether to stay or leave an organisation, or the teaching profession entirely. 

One of their findings is that the proportion of teachers considering leaving is much higher than those who do actually leave. So, staff saying they want to leave isn't necessarily a good predictor of who will actually go.

But they did find that:

  • School leadership support is an important factor for retention.
  • Teachers working in schools with good pupil behaviour and support to deal with disruptive behaviour are more likely to stay.
  • Teachers feeling they spend too much time on lesson planning, pupil behaviour and pastoral support are key factors associated with teacher retention.
  • Pay satisfaction and the impact of CPD on teachers’ practice are significant factors associated with improved retention.

‘In sum, the modelling suggests that improving the quality of school leadership and manager support, improving pupil behaviour and overall perceptions of workload and increasing pay satisfaction may all reduce the leaving rate.’ (Full report, page 29)

NFER’s recommendation? ‘Government should further enhance the coverage of relational leadership approaches within the NPQ suite for middle leaders, senior leaders, headteachers and executive leaders.’ (Full report, page 37)

Questions for action and reflection

  • What training do leaders in your setting receive? Do leaders understand the positive and negative impact their behaviours can have? 
  • Have you come across the relational leadership approach? What do you understand it to mean? Use the links in the reading list below to find out more. 
  • Do leaders in your setting take time to consistently share their vision and actions? Do staff have trust and belief in the leadership team? 
  • What are the key features of a supportive leadership, in your view? 

Reading and resources

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